Also, I'd love to be able to set different sounds for different groups and users so I know what I have to jump for and what I can ignore for a while.

It's not bad, but a highlight of what the window is might help. We use different chat groups for different purposes and if someone is looking at the wrong group window they may not see what they want or may write in the wrong setting. The PC chat window is a little confusing for us at times. The HIPAA compliant feature makes this a great tool for staying connected in a place where we would otherwise be running around on foot! We love the ease of communicating safely across the office and when we are out of the office. Setting up was easy easy easy and tech support has been great with everything. Our practice management system has a communication module, but it only goes Tx to front desk, the front desk can't reply! We needed to have a running conversation between tx and the front, and also for different people to interact privately or without conversation. Trillian was perfect.Ĭomments: This solved a very hard problem for us. We simply needed to be able to pass files back and forth easily, and chat about things inside our office. Slack was far too expensive and had far too many extras which we didn't need. They're fun on occasion, but in general I find them distracting in a work environment. If I had a criticism at all, it would be that at times it's a bit to 'cutesy' with audible 'ha ha' sounds and animated emojis. There's very little to dislike about Trillian. Trillian had exactly what we needed without too many bloated features, and best of all it is extremely affordable per-user. When AIM shut down, we needed a solution for quick interoffice communication. I have used Trillian since its days as a primarily IRC client. They keep the client software regularly updated which is nice, and their server has excellent uptime. Trillian is perfect for our basic inter-office needs. The alternative we looked at, Slack, just has too many features, is too expensive, and does way more than what I need.

Trilian software